Return policy
Every Pacer pump ships with a 100% satisfaction guarantee. Here is how returns work.
Satisfaction guarantee
Every pump is backed by a 100 percent satisfaction guarantee. If a pump is not right for the application, call us before returning it — in most cases we can identify a better fit or a repair kit that solves the problem.
Returning a pump
Contact us for a return authorisation before shipping anything back. Pumps should be clean, drained and in original packaging where possible.
Repair rather than replace
Pacer customises repair kits for specific applications and ships them worldwide. A kit usually costs a fraction of a replacement unit, so ask before you replace.
Warranty
Manufacturing defects are covered. Damage from running the pump on an incompatible fluid, or from operating outside rated pressure, is not.
Questions
Write to sales@pacerpumps.com or call 1-800-233-3861.
